FAQs about switching to Natural Gas

Learn more about availability in Southern and Central CT

Connecticut residents have a number of fuel options when it comes to heating their homes, from propane and oil delivery to the convenience of natural gas piped directly into your home. We’ve put together some fuel facts and a list of frequently asked questions CT residents considering a switch to natural gas have asked in regards to the process and availability of natural gas in Central and Southern, CT.

If you have further questions feel free to contact us online or by calling 866-427-2888 to talk to a residential energy specialist today.

If you live in any of these following towns, your gas company is Connecticut Natural Gas (CNG)

Avon, Berlin, Bloomfield, Canton, East Hampton, East Hartford, Farmington, Glastonbury, Granby, Greenwich, Hartford, Hebron, Manchester, Mansfield, New Britain, Newington, Portland, Rocky Hill, Simsbury, Unionville, West Hartford, Wethersfield, Windsor

If you live in any of these following towns, your gas company is Southern Connecticut Gas (SCG)

Branford, Bridgeport, Clinton, East Haven, Easton, Essex, Fairfield, Guilford, Hamden, Madison, Milford, New Haven, North Branford, North Haven, Old Saybrook, Orange, Stratford, Trumbull, Westbrook, West Haven, Weston, Westport, Woodbridge

To find out if gas is available on your street, please contact us here or by calling 866-427-2888 to talk to a gas conversion specialist today.

Boiler – Hot water or steam generated from a boiler is circulated throughout the house through pipes to radiators, baseboard radiators, or radiant floor systems.

Furnace – Heats air and uses a blower motor to distribute the heated air throughout the house through ducts, to vents or registers in the walls, floors or ceilings of each room. Furnaces are also called forced hot air systems.

CNG and SCG provide service for more than 300,000 natural gas customers. Our service representatives are available to provide repair and maintenance services 24 hours, seven days a week. We also offer service plans that provide comprehensive coverage for your natural gas appliances. And, keep in mind that natural gas is cleaner, so your equipment will need less maintenance and repairs over the years.

Rest assured, CNG and SCG offer emergency repair service 24 hours a day, seven days a week, 365 days a year. All you need to do is call our Customer Service Department. CNG Service Area: 1-860-524-8361 or SCG Service Area: 1-800-659-8299.

Because it burns cleaner and is more efficient, natural gas is better for the environment*, and natural gas efficiency programs can save energy and reduce carbon emissions even more.

With natural gas, there is no need for a storage tank. This allows customers to free-up space in their basements. Since natural gas uses tanks that are underground, costly liabilities can be avoided from tank removal. Most natural gas is produced in North America so there is less dependence on foreign oil.

*Compared to heating oil and biodiesel blends of up to 20%, natural gas emits fewer harmful greenhouse gases over its lifecycle. Reference: Final Report Resource Analysis of Energy Use and Greenhouse Gas Emissions from Residential Boilers for Space Heating and Hot Water Consortium of State Oilheat Associations Greenhouse Gas Project, ICF International, February 2009.

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